Refund policy

At AquaOx, Inc., our priority is delivering the safest, highest-quality water filtration systems on the market. For this reason, all sales are final. If your shipment arrives with any damage or defects, we will promptly replace the affected parts at no cost to you and arrange for return shipping of the damaged unit.

Once an AquaOx system has been shipped, we cannot accept returns or issue refunds. This policy is in place to protect your health and safety. We simply cannot guarantee that a returned filter remains uncontaminated after exposure to water or other elements.

By upholding this standard, we ensure that every AquaOx product reaches you in brand-new, unused condition—performing exactly as intended right from the start.